Shipping Policy
At Googoos Kids Toys, we aim to deliver your orders quickly and safely. This Shipping Policy outlines how orders are processed, shipped, and delivered.
Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- You will receive an order confirmation message or email once your order is successfully placed.
Shipping Locations
We currently ship across India. Delivery availability may vary based on pin code serviceability.
Delivery Time
Estimated delivery timelines:
- Metro Cities: 2–4 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 7–10 business days
Delivery time may vary due to courier partner operations, weather conditions, or unforeseen circumstances.
Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout before payment.
- Free shipping offers may apply during promotional periods or on selected products.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS. You can use this tracking number to monitor your shipment status.
Delivery Partners
We work with trusted courier partners to ensure safe and timely delivery of your products.
Delayed or Failed Delivery
If delivery is delayed beyond the estimated time, please contact our support team for assistance. In case of failed delivery due to incorrect address or customer unavailability, re-shipping charges may apply.
Damaged Packages
If you receive a package that appears damaged or tampered with, please do not accept the delivery. If already accepted, contact us within 24 hours with photos or videos of the package and product.
Address Accuracy
Customers are responsible for providing accurate and complete shipping details. Googoos Kids Toys will not be liable for delays or losses caused by incorrect address information.
International Shipping
Currently, we do not offer international shipping. We plan to expand our delivery services in the future.
Contact Us
For shipping-related queries, feel free to contact us:
Googoos Kids Toys
Email: support@googooskidstoys.com
Phone: +91-XXXXXXXXXX
